Google experienced a widespread failure of its services including YouTube, Gmail, Maps and its Workspace collaboration tools on Monday, with reports of outages coming in from all over the world.
Users trying to access several Google services were met with error messages on Monday, although its search engine appeared to remain online.
YouTube’s website was replaced with a picture of a monkey holding a hammer, and the message: “Something went wrong.”
Google outages are rare and costly for the Alphabet-owned internet group, with YouTube and Workspace — formerly known as G Suite, which includes Gmail — exceeding 2bn active users.
But the disappearance of Gmail, its Meet video conferencing tool, its Drive and Docs cloud storage systems and other corporate collaboration tools comes at a particularly critical time, when many offices are reliant on these tools for remote working during the Covid-19 pandemic.
Monday’s outage followed two earlier service interruptions to Gmail, Drive and associated apps earlier in 2020.
Google representatives did not immediately respond to requests for comment.
This is a developing story that will be updated as further information emerges